Tag: Healthcare

Why Patients Are Loyal to Medical Facilities That Have Superior CX

technology
Superior CX in healthcare

It is no secret that the complaints against hospitals never end. From long wait times and cumbersome billing procedures to poor communication and not being treated as a ‘special case,’ the list can be exhausting. In an astonishing development, though, a trend most of us may not have known: many of these patients still stand by their medical centers if the customer experience reaches the mark. That means excellent customer service trumps all other concerns and results in loyal patients. According to an Accenture study, superior customer experience raises U.S. hospitals’ net margins to about 50 percent over what they identified as the average customer experience. Another study indicates that 82 percent of patients prioritize quality customer service above all else when choosing health care providers. However, over time, maintaining high levels of customer service in any hospital setting is a challenge. This is where artificial intelligence technology steps in as a potential game-changer, offering a promising solution to this ongoing struggle. The Effect of Superior CX on Patient Loyalty Top-notch CX in medical facilities means higher patient satisfaction and a sense of trust and reliability. When patients feel their needs are met efficiently, they appreciate returning to that facility […]

» Read more
Leave a comment , , , ,

Revolutionizing Patient Care: Tele ICU Services Leading the Way

Health
Revolutionizing Patient Care: Tele ICU Services Leading the Way

In recent years, advancements in technology have revolutionized the healthcare industry, introducing innovative solutions to improve patient outcomes. One such groundbreaking development is the implementation of tele ICU services, a remote monitoring system that brings intensive care expertise to patients in various healthcare settings. This article explores the myriad benefits of tele ICU services and their positive impact on patient care. Immediate Access to Critical Care Experts One of the primary advantages of tele ICU services is the ability to provide immediate access to critical care experts regardless of the patient’s physical location. Through real-time video and audio communication, intensivists can remotely assess patients, collaborate with on-site healthcare teams, and make informed decisions promptly. This rapid response can be crucial in emergencies, significantly improving patient outcomes. Continuous Monitoring for Early Detection Tele ICU services enable continuous monitoring of patients, allowing healthcare professionals to detect subtle changes in vital signs and intervene promptly. This early detection of potential complications can prevent the escalation of critical conditions, leading to better patient recovery and reduced mortality rates. The round-the-clock surveillance also enhances the overall quality of care, fostering a proactive approach to managing patients in intensive care units. Optimized Resource Utilization By leveraging […]

» Read more
Leave a comment , , ,

Everything You Should Know Regarding Remote Patient Monitoring (RPM) In Healthcare

Health Solutions

We often come across several words used in healthcare that make little sense to us. However, they are a vital aspect of the structure. One of them is Remote Patient Monitoring (RPM). If you are here, you must have the desire to know everything regarding it. So, let’s get started! Remote Patient Monitoring (RPM) is assistance revolutionizing how preventive supervision is offered to people. In RPM or Remote Physiologic Monitoring, digital methods are employed to observe and get medicinal and other statistics relating to the health of the patients. They later shared such information with medical services givers for examination. Sometimes, the statistics are also utilized to make recommendations or give instructions. In plain language, RPM is a technique of delivering healthcare employing advanced knowledge technology. In this scheme, statistics are assembled beyond the traditional settings. The details are assembled in many places, whether home, playground, educational institution, gym, office, or studio. So, this method employs varied types of machinery to reduce the gap between conventional healthcare environments and where individuals like living every day. Benefits of Remote Patient Monitoring (RPM) Employing the Remote Patient Monitoring (RPM) automation in the medical industry offers several advantages to the physicians and the […]

» Read more
Leave a comment , , , ,

The Role of Clinical Lab Scientist in Healthcare Industry 2024

Health Facts

The healthcare industry is one of the driving forces behind the nation’s economy. The United States spent a massive $3.5 trillion on health services in 2018. These expenditures will keep increasing as our national healthcare system needs to become more sophisticated. When a layperson thinks of healthcare management, he imagines a doctor or a nurse. Many individuals are working off-screen for the progress of medical science in clinical laboratories. These clinical lab researchers perform essential services to the healthcare industry, vital for its development. Though they don’t provide on-patient care, their diligence gets directed towards behind-the-scenes medical research. Responsibilities of a CLS People used the terms clinical and medical laboratory scientist, interchangeably. When the physician takes your blood sample, a CLS performs various medical operations over it. He/she will analyze it in the clinical laboratory and report the result back to the doctor. So, the picture of a scientist bending over a microscope looking at microorganisms is that of a CLS. These lab tests guide the doctors to make executive decisions regarding your healthcare. A CLS is responsible for: Laboratory tests and analyses Calibration and maintenance of lab equipment Patient diagnosis and treatment Recording and maintaining medical logs/records Monitoring and […]

» Read more
Leave a comment , , , ,