Category: technology

Why Patients Are Loyal to Medical Facilities That Have Superior CX

technology
Superior CX in healthcare

It is no secret that the complaints against hospitals never end. From long wait times and cumbersome billing procedures to poor communication and not being treated as a ‘special case,’ the list can be exhausting. In an astonishing development, though, a trend most of us may not have known: many of these patients still stand by their medical centers if the customer experience reaches the mark. That means excellent customer service trumps all other concerns and results in loyal patients. According to an Accenture study, superior customer experience raises U.S. hospitals’ net margins to about 50 percent over what they identified as the average customer experience. Another study indicates that 82 percent of patients prioritize quality customer service above all else when choosing health care providers. However, over time, maintaining high levels of customer service in any hospital setting is a challenge. This is where artificial intelligence technology steps in as a potential game-changer, offering a promising solution to this ongoing struggle. The Effect of Superior CX on Patient Loyalty Top-notch CX in medical facilities means higher patient satisfaction and a sense of trust and reliability. When patients feel their needs are met efficiently, they appreciate returning to that facility […]

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The Latest Tech Developments in Early Disease Diagnosis and Prevention

Health Solutions, technology

Technological advancements have revolutionized healthcare and enabled early disease detection. Even though AI, quantum computing, and other new developments are exciting, early disease detection is one technology that can benefit us humans the most. That’s because the sooner a disease is diagnosed, the more likely the patient is to survive, as their chances increase. This field has witnessed several major technological advancements, thanks to increased connectivity driven by the internet. It’s vital to stay up to date with the latest advances in early disease detection and prevention because new technologies emerge all the time. Therefore, in this article, we will explore how some of the latest technological advancements help us to detect disease early. Liquid Biopsy Liquid biopsy is basically a blood test aimed at detecting small amounts of cancer cells circulating in the bloodstream. It also detects genetic footprints or DNA of cancer, tumor mutations, or circulating tumor cells. Most of the studies have used liquid biopsies in the context of advanced cancers and metastatic stage-4 cancers. It can be used to study whether the treatment is working by measuring the burden of cancer cells in the bloodstream. As another benefit of liquid biopsy, we can get results within […]

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Top 8 HIPPA Compliant Texting Apps

technology

In healthcare, the importance of data protection and privacy cannot be overemphasized. With the increasing use of technology in healthcare provision, medical professionals need secure means of communication, one that protects patient confidentiality while improving efficiency. This is where HIPAA compliant texting apps come into play. The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data. Consequently, healthcare providers must use HIPAA-compliant texting apps. To help make your search easier, we have compiled a list of the top ten HIPAA compliant texting apps. 1. MedProText MedProText leads the pack, providing a secure platform for healthcare professionals to communicate. It’s known for its user-friendly interface and robust security measures, which include end-to-end encryption and automatic message deletion. MedProText also ensures that users have complete control over message expiration, enhancing data security. Pros With its end-to-end encryption and automatic message deletion, MedProText provides top-tier data security. The user-friendly interface and user-controlled message expiration options are also key highlights. Cons As it is primarily a messaging app, it lacks the versatility of some other platforms, such as telehealth services. 2. Spruce Health Spruce Health offers a comprehensive solution for secure communication in healthcare environments. Beyond secure texting, […]

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The Role of Encryption in HIPAA-Compliant eFax and How It Helps Protect Patient Data

Health Solutions, technology

eFax has grown in popularity in recent years. However, users should be aware of the privacy and security concerns when using eFax. On the other hand, eFax is a secure, digital solution that allows healthcare practitioners to quickly and easily send and receive information. It is commonly used at clinics, hospitals, and other medical institutions, but individuals in different sectors may also utilize it. Furthermore, eFax is a HIPAA-compliant fax service, as long as consumers have a signed Business Associate Agreement (BAA) with eFax before using their service. eFax controls around 39% of the online fax industry, with the healthcare sector accounting for 60% of its corporate income. However, in compliance with the Health Insurance Portability and Accountability Act (HIPAA), eFax that is HIPAA compliant is crucial in preserving the security and confidentiality of electronically protected health information (ePHI). That being said, let’s get into our main topic since we’ll go over all you need to know about HIPAA-compliant efax, its role in the healthcare industry, how it helps secure patient data, its importance, and much more. So, without further ado, let us begin! What is Encryption Encryption protects electronic data’s confidentiality, integrity, and security by making it unreadable to anybody who does […]

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How Biotechnology Could Improve Our Everyday Life

Scientific Discovery, technology

It’s pretty simple to figure out what biotechnology is, mostly because it’s a combination of two well-known words – bio and technology. However, if you’ve just learned the meaning of this term, you might be wondering whether or not it has a future. To answer this question right away, yes, biotechnology does have a future, and to help you understand this, here is a list of how it could improve our everyday life: 1. It Can Improve And Speed Up Food Production Processes One of the first things biotech can help us with is improving the nutritional content of the ingredients and food we consume. It can also help boost the speed of food production processes and since it can manage the occurrence of weeds and pests, the nutrients and minerals found in the soil will be improved, thus, biotech can actually help us create healthier food – which will, in return, decrease health problems connected to the lack of beneficial nutrients. 2. It’s Useful in The Medical Field as Well Biotechnology can help scientists understand human genetics better and by using biological systems to produce and monitor a wide range of medical products, scientists could learn how to prevent […]

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